This Privacy Policy applies to the HiFi Attic which is owned and operated by Kalamalcolm Holdings Ltd.

 

This Privacy Policy covers Personal Information that we collect, use, and disclose about you. This Privacy Policy is meant to provide you with information about the Personal Information we collect, how we use and disclose it, and how we protect your Personal Information

 

Personal Information

Personal Information is identifiable information about you as an individual.  We collect, use and disclose Personal Information such as your name, your personal preferences, your home address, and other information as part of conducting transactions with you and when you visit our website.  Contact information is your name associated with your business address, business email, business telephone, business fax, and other business contact information and is not considered Personal Information. 

 

How We Use Your Personal Information

We use the Personal Information we have collected from you for purposes related to our business including:

• fulfilling and processing payments for orders and requests for products, services or information;
• to communicate with you about your order, including returns and processing issues;
• to understand your preferences;
• for marketing and advertising products and services;
• to establish and manage an account with us;
• to communicate with you about special events and promotions;
• for any other reasonable purpose related to managing our business.

 

How We Collect Your Personal Information

We collect Personal Information from you in various ways including through this website, face to face communications in our stores, email communications, telephone conversations, any social media interactions, and information you choose to provide us in the stores or on the website in connection with purchasing our products.  We may also collect Personal Information about you from third party service providers such as payment card providers and other financial institutions.

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

Links 
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

​How We Disclose Your Personal Information

We need to disclose your Personal Information to third parties for reasonable purposes related to the operation of our business. For example, we share Personal Information with third parties who perform services such as delivering orders and processing payments. If we use third party service providers, we enter into contractual arrangements with them to ensure that they protect your Personal Information and use it only for the purpose of fulfilling their contract with us.

 

There are certain occasions where we are required to disclose Personal Information, such as in response to a law, statute, or regulation, court order, summons or subpoena, or otherwise where it is necessary to comply with the law. We also may disclose Personal Information for the purposes of conducting investigations, such as if we suspect fraud or otherwise to protect our property or the safety of our customers or employees.

 

How We Secure Your Personal Information

We take steps, whether you are shopping online or in our stores, to use reasonable security measures to ensure that your Personal Information is kept safe from loss, unauthorized access, modification, or disclosure. We use best information practices such as Secure Socket Layer (“SSL”) to encrypt card transactions, firewalls, roles-based access and use of authentication. 

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. With all of these best practices, we cannot guarantee that internet communications are always secure.

 

Withdrawing Consent

You have the right to withdraw your consent to the collection, use or disclosure of your Personal Information at any time except in the circumstances where withdrawal of consent would frustrate the performance of one of our legal obligations.  If you choose not to receive information from us, you may inform us of your opt-out request by selecting the opt-out or unsubscribe feature in our communications or by contacting us directly.

 

Retention of Personal Information

We retain your Personal Information as long as necessary to fulfill the identified purpose or for the amount of time which is required or permitted by law. 

 

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

 

This Policy is governed by the laws of British Columbia and the laws of Canada. 

 

This Policy constitutes the entire agreement between you and us with respect to its subject matter.  You should also review our Terms and Conditions of Use to understand our use of cookies and Google analytics, and the legal terms and conditions that govern your use of this website. 

 

Contacting Us

To access your Personal Information, to ask us about this Privacy Policy, to make inquiries about our Privacy Practices, or to make a complaint, you can contact us at [email protected] or call 1-888-533-9517.